Posts filed under usability

UX and AI: Tools to Streamline Your UX Workflow

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UX and AI Tools to Streamline Your UX Workflow 5 minute read As UX professionals, we all know the importance of collecting and analyzing data to inform design decisions and improve the user experience. But with so much data to collect and analyze, it can be a time-consuming and overwhelming process. That’s where AI-powered tools come in. By using these tools, we can streamline our UX workflows, saving time and increasing efficiency...

5 Free Remote UX Tools to Boost Your Workflow

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5 Free Remote UX Tools to Boost Your Workflow Discover budget-friendly solutions for remote UX research and collaboration 2 ½ minute read Hey there, fellow UX advocates! Working remotely can be challenging on its own, and even more difficult when you’re on a budget. Many of the most exciting and essential tools for conducting UX research and design come with heft monthly subscription costs. But don’t worry, I’ve got your back...


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Magnitude A Simple Tool to Help Prioritize Usability Issues 6 minute read When prioritizing usability problems, use a Magnitude Matrix to figure out the most important issues to address. Magnitude combines the frequency that an issue was observed with the relative impact that it had on the participant’s task completion. After spending some time revisiting best practices in the realm of usability testing and reviewing the advice of some its more esteemed practitioners, I realized that there is a lot of talk about how to go about setting up such a test, and finding usability problems...


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Playback Often the best way to fix your faults is to look directly at them 4 minute read Regularly reviewing your performance and providing self-critique can help you improve your skills as a usability test moderator. The camera and microphone are powerful implements in a usability tester’s toolkit. With them, you can capture the user’s actions and facial expressions and gain all kinds of insight into their behaviors, thoughts and expectations when using a product...

Eye-Tracking on the Cheap

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Eye-Tracking on the Cheap A Dead-Simple Way to Follow Your Test Participants 2 minute read In the absence of eye-tracking equipment, ask test participants to use their mouse cursor to indicate where they’re looking on the screen. One of the hallmarks of usability testing protocols is [the “Think Aloud” method][1]: Asking participants to verbalize their thoughts as they work through the tasks and activities of the test. This method allows the test team to get inside the head of the participant a bit and often illuminates behaviors or attitudes that wouldn’t be apparent by observation alone...

Formative vs. Summative Usability Studies

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Staying Ahead of the Wave Formative vs. Summative Usability Studies 2 ½ minute read When looking at usability studies, you can generally lump them into two groups: Formative studies and summative studies. We’ve been talking about them this week and I thought I’d share a little bit about our approach. Formative Studies Formative studies, as the name implies, tend to happen at the beginning of the design process and are used to help guide the product in the right direction...